At Cross Valley, your financial well-being is our top priority. We know that recent conversations surrounding credit unions—whether related to tax exemptions, regulatory changes, or broader economic trends—may leave you with questions or concerns. We’re here to reassure you that your credit union remains steadfast in its commitment to serving you.
To help provide additional clarity, we have compiled answers to some of the most common questions we’ve recently received from our members.
Absolutely. Your deposits are federally insured by the NCUA (National Credit Union Administration) up to $250,000. Additionally, Cross Valley purchases extra Share Insurance, bringing your total coverage up to $500,000. Your money is secure with us.
No. Your account remains private and secure. No one can access it without your authorization, except in rare legal circumstances such as a court order. We continuously invest in advanced security measures to keep your data and funds protected.
We recommend using a personal email address. This ensures you always receive important updates, even if you change jobs or lose access to your work email.
Not at all! Once you’re a Cross Valley member, you’re always a member—no matter where your career takes you. Your membership stays with you.
If your employment situation changes, reach out to us. We’re here to support you and will work with you to explore options that fit your financial needs.
Credit unions exist to serve people, not shareholders. If you believe in the power of not-for-profit financial institutions, consider advocating for credit unions by encouraging your representatives to uphold the credit union tax exemption.
At Cross Valley, we stand with our members through every financial season. If you have any concerns, don’t hesitate to reach out—we’re always here to help.
